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Journal of Public Administration Research and Theory Advance Access published online on June 18, 2009
Journal of Public Administration Research and Theory, doi:10.1093/jopart/mup010
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© The Author 2009. Published by Oxford University Press on behalf of the Journal of Public Administration Research and Theory, Inc. All rights reserved. For permissions, please e-mail: journals.permissions@oxfordjournals.org

Linking Management Reform with Employee Job Satisfaction: Evidence from Federal Agencies

Kaifeng Yang and Anthony Kassekert

Florida State University

Address correspondence to the author at kyang{at}fsu.edu.

Recent public management literature has emphasized the influence of public sector characteristics on employee attitudes, behaviors, and performance. This article assesses how recent management reforms, such as contracting out, civil service overhaul (also known as Title 5 exemptions or removal of civil service protections), and managing for results are associated with employee job satisfaction in the federal government. Using the Federal Human Capital Survey 2006 dataset, this article finds that contracting out and Title 5 exemption are negatively related to job satisfaction. Managing for results, operationalized as perceived performance orientation and innovative culture, is positively related to job satisfaction, but the relationship is moderated by employees’ trust in leadership and their perceptions of the effectiveness and fairness of performance appraisal.


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