Skip Navigation

This Article
Right arrow Full Text (PDF)
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to My Personal Archive
Right arrow Download to citation manager
Right arrowRequest Permissions
Google Scholar
Right arrow Articles by Crewson, P. E.
Right arrow Search for Related Content
Social Bookmarking
Add to CiteULike   Add to Connotea   Add to Del.icio.us  
What's this?

Journal of Public Administration Research and Theory, Vol. 7, No. 4: 499-518 (1997)
© 1997 Public Management Research Association

research-article

Public-Service Motivation: Building Empirical Evidence of Incidence and Effect

Philip E. Crewson

University of Cincinnati

Three secondary data sources are used to answer four questions that relate to the theory of public-service motivation. The questions focus on the incidence of public-service reward motivations, consistency of these motivations over time, their impact on organizational performance, and the ramifications of a public-service ethic for the theory of representative bureaucracy. Using descriptive and multivariate statistics, the analyses conclude that there are generalizable and stable differences in the reward motivations of public- and private-sector employees. There is also evidence that public-service motivation in the federal sector is positively related to organizational commitment. In contrast, there is no evidence that public-policy attitudes vary between those who are and those who are not public service oriented.


Add to CiteULike CiteULike   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us    What's this?


This article has been cited by other articles:


Home page
 The American Review of Public AdministrationHome page
R. M. Clerkin, S. R. Paynter, and J. K. Taylor
Public Service Motivation in Undergraduate Giving and: Volunteering Decisions
The American Review of Public Administration, December 1, 2009; 39(6): 675 - 698.
[Abstract] [PDF]

Home page
 J Public Adm Res TheoryHome page
S. Kim
Testing the Structure of Public Service Motivation in Korea: A Research Note
J. Public Adm. Res. Theory., October 1, 2009; 19(4): 839 - 851.
[Abstract] [Full Text] [PDF]

Home page
 The American Review of Public AdministrationHome page
C. Boardman and E. Sundquist
Toward Understanding Work Motivation: Worker Attitudes and the Perception of Effective Public Service
The American Review of Public Administration, September 1, 2009; 39(5): 519 - 535.
[Abstract] [PDF]

Home page
 Public Policy and AdministrationHome page
F. P. Cerase and D. Farinella
Public Service Motivation: How Does it Relate to Management Reforms and Changes in the Working Situation of Public Organizations? A Case Study of the Italian Revenue Agency
Public Policy and Administration, July 1, 2009; 24(3): 281 - 308.
[Abstract] [PDF]

Home page
 International Review of Administrative SciencesHome page
Liu Bangcheng
Evidence of public service motivation of social workers in China
International Review of Administrative Sciences, June 1, 2009; 75(2): 349 - 366.
[Abstract] [PDF]

Home page
 Review of Public Personnel AdministrationHome page
Seong Soo Oh and G. B. Lewis
Can Performance Appraisal Systems Inspire Intrinsically Motivated Employees?
Review of Public Personnel Administration, June 1, 2009; 29(2): 158 - 167.
[Abstract] [PDF]

Home page
 J Public Adm Res TheoryHome page
A. Weibel, K. Rost, and M. Osterloh
Pay for Performance in the Public Sector--Benefits and (Hidden) Costs
J. Public Adm. Res. Theory., May 27, 2009; (2009) mup009v1.
[Abstract] [Full Text] [PDF]

Home page
 Administration & SocietyHome page
C.-A. Chen and J. L. Brudney
A Cross-Sector Comparison of Using Nonstandard Workers: Explaining Use and Impacts on the Employment Relationship
Administration Society, May 1, 2009; 41(3): 313 - 339.
[Abstract] [PDF]

Home page
 International Review of Administrative SciencesHome page
W. Vandenabeele
The mediating effect of job satisfaction and organizational commitment on self-reported performance: more robust evidence of the PSM--performance relationship
International Review of Administrative Sciences, March 1, 2009; 75(1): 11 - 34.
[Abstract] [PDF]

Home page
 International Review of Administrative SciencesHome page
A. Ritz
Public service motivation and organizational performance in Swiss federal government
International Review of Administrative Sciences, March 1, 2009; 75(1): 53 - 78.
[Abstract] [PDF]

Home page
 International Review of Administrative SciencesHome page
L. B. Andersen
What determines the behaviour and performance of health professionals? Public service motivation, professional norms and/or economic incentives
International Review of Administrative Sciences, March 1, 2009; 75(1): 79 - 97.
[Abstract] [PDF]

Home page
 The American Review of Public AdministrationHome page
S. Kim
Revising Perry's Measurement Scale of Public Service Motivation
The American Review of Public Administration, March 1, 2009; 39(2): 149 - 163.
[Abstract] [PDF]

Home page
 J Public Adm Res TheoryHome page
M. K. Feeney
Sector Perceptions among State-Level Public Managers
J. Public Adm. Res. Theory., July 1, 2008; 18(3): 465 - 494.
[Abstract] [Full Text] [PDF]

Home page
 International Review of Administrative SciencesHome page
V. Forest
Performance-related pay and work motivation: theoretical and empirical perspectives for the French civil service
International Review of Administrative Sciences, June 1, 2008; 74(2): 325 - 339.
[Abstract] [PDF]

Home page
 J Public Adm Res TheoryHome page
D. P. Moynihan and S. K. Pandey
The Ties that Bind: Social Networks, Person-Organization Value Fit, and Turnover Intention
J. Public Adm. Res. Theory., April 1, 2008; 18(2): 205 - 227.
[Abstract] [Full Text] [PDF]

Home page
 The American Review of Public AdministrationHome page
M. F. Reid, C. K. Riemenschneider, M. W. Allen, and D. J. Armstrong
Information Technology Employees in State Government: A Study of Affective Organizational Commitment, Job Involvement, and Job Satisfaction
The American Review of Public Administration, March 1, 2008; 38(1): 41 - 61.
[Abstract] [PDF]

Home page
 Review of Public Personnel AdministrationHome page
D. H. Coursey, J. L. Perry, J. L. Brudney, and L. Littlepage
Psychometric Verification of Perry's Public Service Motivation Instrument: Results for Volunteer Exemplars
Review of Public Personnel Administration, March 1, 2008; 28(1): 79 - 90.
[Abstract] [PDF]

Home page
 The American Review of Public AdministrationHome page
L. E. Paarlberg and J. L. Perry
Values Management: Aligning Employee Values and Organization Goals
The American Review of Public Administration, December 1, 2007; 37(4): 387 - 408.
[Abstract] [PDF]

Home page
 Administration & SocietyHome page
D. P. Moynihan and S. K. Pandey
Finding Workable Levers Over Work Motivation: Comparing Job Satisfaction, Job Involvement, and Organizational Commitment
Administration Society, November 1, 2007; 39(7): 803 - 832.
[Abstract] [PDF]

Home page
 Administration & SocietyHome page
D. H. Coursey and S. K. Pandey
Public Service Motivation Measurement: Testing an Abridged Version of Perry's Proposed Scale
Administration Society, September 1, 2007; 39(5): 547 - 568.
[Abstract] [PDF]

Home page
 Review of Public Personnel AdministrationHome page
K. Jung, M. Jae Moon, and Sung Deuk Hahm
Do Age, Gender, and Sector Affect Job Satisfaction? Results From the Korean Labor and Income Panel Data
Review of Public Personnel Administration, June 1, 2007; 27(2): 125 - 146.
[Abstract] [PDF]

Home page
 J Public Adm Res TheoryHome page
G. J. Miller and A. B. Whitford
The Principal's Moral Hazard: Constraints on the Use of Incentives in Hierarchy
J. Public Adm. Res. Theory., April 1, 2007; 17(2): 213 - 233.
[Abstract] [Full Text] [PDF]

Home page
 The American Review of Public AdministrationHome page
P. H. Jos
Social Contract Theory: Implications for Professional Ethics
The American Review of Public Administration, June 1, 2006; 36(2): 139 - 155.
[Abstract] [PDF]

Home page
 Public Policy and AdministrationHome page
T. Steen
Public Sector Motivation: Is There Something to Learn From the Study of Volunteerism?
Public Policy and Administration, January 1, 2006; 21(1): 49 - 62.
[Abstract] [PDF]

Home page
 Public Policy and AdministrationHome page
E. Camilleri
Towards Developing an Organisational Commitment - Public Service Motivation Model for the Maltese Public Service Employees
Public Policy and Administration, January 1, 2006; 21(1): 63 - 83.
[Abstract] [PDF]

Home page
 J Public Adm Res TheoryHome page
D. J. Houston
"Walking the Walk" of Public Service Motivation: Public Employees and Charitable Gifts of Time, Blood, and Money
J. Public Adm. Res. Theory., January 1, 2006; 16(1): 67 - 86.
[Abstract] [Full Text] [PDF]

Home page
 Journal of Leadership and Organizational StudiesHome page
K. Karl, J. Peluchette, L. Hall-Indiana, and L. Harland
Attitudes Toward Workplace Fun: A Three Sector Comparison
Journal of Leadership and Organizational Studies, January 1, 2005; 12(2): 1 - 17.
[Abstract] [PDF]

Home page
 The American Review of Public AdministrationHome page
S. A. Frank and G. B. Lewis
Government Employees: Working Hard or Hardly Working?
The American Review of Public Administration, March 1, 2004; 34(1): 36 - 51.
[Abstract] [PDF]

Home page
 Asia Pacific Journal of Human ResourcesHome page
M. Brown
Employee pay adjustment preferences: Recent Australian evidence
Asia Pacific Journal of Human Resources, January 1, 2001; 39(3): 1 - 22.
[Abstract] [PDF]


Disclaimer: Please note that abstracts for content published before 1996 were created through digital scanning and may therefore not exactly replicate the text of the original print issues. All efforts have been made to ensure accuracy, but the Publisher will not be held responsible for any remaining inaccuracies. If you require any further clarification, please contact our Customer Services Department.