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Journal of Public Administration Research and Theory Advance Access originally published online on February 28, 2008
Journal of Public Administration Research and Theory 2009 19(2):335-360; doi:10.1093/jopart/mun002
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© The Author 2008. Published by Oxford University Press on behalf of the Journal of Public Administration Research and Theory, Inc. All rights reserved. For permissions, please e-mail: journals.permissions@oxfordjournals.org

How Do Perceived Political Environment and Administrative Reform Affect Employee Commitment?

Kaifeng Yang

Florida State University

Sanjay K. Pandey

University of Kansas

Address correspondence to the author at kyang{at}fsu.edu.

Political support is an important environmental factor in public management, and over the past few decades, the implementation of results-oriented reforms has become highly influential as well. However, few studies have examined the impact of these two factors on employee attitudes and behaviors. This article proposes that the extent of results-oriented reforms and political support from elected officials—as perceived by managers—has a significant influence on managerial practice and normative commitment to the organization. Using data from a national survey of state-level human service managers, we test and find support for a model positing that managerial perceptions of political support have a direct influence on the implementation of results-oriented reforms, organizational structure, and internal communication. We also find that more extensive results-oriented reform efforts are positively associated with goal clarity, communication adequacy, and flexible structures and that normative commitment is affected positively by goal clarity and negatively by bureaucratic structure.


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