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Journal of Public Administration Research and Theory Advance Access originally published online on February 2, 2007
Journal of Public Administration Research and Theory 2008 18(1):57-78; doi:10.1093/jopart/mum001
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© The Author 2007. Published by Oxford University Press on behalf of the Journal of Public Administration Research and Theory, Inc. All rights reserved. For permissions, please e-mail: journals.permissions@oxfordjournals.org

Public Complacency under Repeated Emergency Threats: Some Empirical Evidence

XiaoHu Wang and Naim Kapucu

University of Central Florida

Address correspondence to the author at xwang{at}mail.ucf.edu.

In the summer of 2004, the state of Florida was struck by four major hurricanes consecutively. Using data collected from jurisdictions experiencing hurricanes, this study examines public complacency defined as the tendency to ignore hurricane threat warnings. Results indicate that the public showed signs of complacency under repeated emergency threat warnings and there is a need to manage or reduce such tendency because a complacent public is less prepared for emergencies. Importantly, the study finds that the government plays a role in developing effective communication strategies to reduce public complacency and to enhance public preparedness in response to disasters.


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